General Information
Our returns and refunds policy is valid for 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.
To be eligible for a return, the item must be unused and in the same condition in which you received it. It must also be in its original packaging. Certain types of products cannot be returned.
Additional non-returnable items:
- Gift cards
- Downloadable items
To complete your return, we require a receipt or proof of purchase. Additionally, we may only request the order number and will attempt to verify its validity in our database.
Please never send the product back to the address it came from without first consulting and receiving confirmation from our support team. They will provide you with instructions on how to proceed.
Refunds
Once your return has been received and inspected, we will send you an email notification confirming receipt. We will also inform you whether your refund has been approved or rejected.
If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Late or Missing Refunds
If you have not yet received your refund, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is credited.
If you have completed all these steps and still have not received your refund, please contact us at help@nohappyforever.com.
Sale Items
With the exception of the current initial launch promotion, only regular-priced items may be returned. Sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, please email us at help@nohappyforever.com and attach images of the product in question and the damage it presents. Our team will contact you as soon as possible and provide instructions on how to proceed (returning the item to the indicated location or offering other available options).
Return Shipping
To return your product, first contact our support team at help@nohappyforever.com, indicating the reason for the return.
Depending on the reason, you will be informed how to proceed with the return and whether the shipping costs will be covered by the buyer or not.
Shipping costs are non-refundable.
The time it may take for your replacement product to reach you may vary depending on your location.
If you are returning higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance.
Need More Help?
Contact our support team at help@nohappyforever.com, and we will be happy to resolve any questions or issues you may have encountered.
At NoHappyForever, we greatly value your support and always strive to help in every way we can while offering the highest quality possible. For this reason, we kindly ask for your patience, and if you contact our support team, please note that responses may take between 24 and 48 hours.